If I'm paying for something, you're damn right I'm going to bitch about the quality if it doesn't meet my standards. To quote Adam Carolla, "don't do your best, do my best." I have pretty high standards as a content creator myself, but I also have a girlfriend and have never dwelled in a basement.
Okay, as for the original question, I kind of think Smarti put it pretty well.
Don't misquote me or take it out of context.