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I am in Missoula area

[NorthShore Supreme And Air Supreme Diapers]

I got my replacement pack last week and have been busy so I opened it up. Hopefully This will help others with the same issue as me. What iv been doing To find and possibly check the  briefs for pin holes  open the package halfway like shown in the picture and run your hand up and down each brief. You will feel bumps which is normal but you may feel a "Sharp bump", and that MAY be a pin hole or where the absorbent crystals have poked thru, if ya look real close you can tell. The pack pictured is the replacement pack that was sent, and I can say at least 3 of these most likely will have pinholes. Iv notice the issue seems to happen where they are folded , but I'd recommend checking the whole brief and hopefully you can avoid a leak. Personally I would have zero issue just wearing a cover over these but it's 93 degrees here in Montana and I work outside so it's not an option for me personally but anywhere else iv used my cover and have been fine. And I've had way to many bad experiences with cloth backed briefs to even consider those.

[NorthShore Supreme And Air Supreme Diapers]

On 7/12/2020 at 10:40 AM, NorthShoreAdam said:

Thanks for your message. We ar aware of the issues with the recent batches of Medium Supreme briefs. The plastic hasn't changed, the problem is over compression during the production run which pressed the polymers against the plastic much more than normal and made the absorbent core too stiff. These still pass all absorbency tests but can be rough or stiff and have potential for pinhole randomly.

This only happened on size medium Supreme. All other sizes are tested good and Supreme Lite is also same as always. For Supreme Medium, colors Blue and Green are much better than purple and white, but still not as good as they should be.

We will have new batch of White available in late August which is already tested as much much better. Factory is adding new tests to catch this earlier since all their current tests did not catch the overcompression. For the colors, we will not have replacements for many months so they will have to suffice for now. So there are a variety of options such as switch to green or blue, Supreme Lite or MegaMax and we will support our customers through this process.

Please let me know if I can assist in any way. I do apologize for this bump in the road.

Ok, thanks for the help

[NorthShore Supreme And Air Supreme Diapers]

Got a case of supreme briefs where the plastic backing is so thin the absorbent crystals are pushing THRU it creating pinholes. Whole case is like this with the exception of about 11 briefs. Iv been wearing supreme LITE briefs for years, zero issues. What interesting is the plastic backing is definitely thinner on the supreme briefs than the supreme LITE which makes no sense to me unless they are transitioning to thinner plastic backing. Are all the briefs gonna go to this thinner plastic backing? Customer service is sending me one package to "try" I guess before they replace the whole case, which I don't understand. Do they not believe me? Lol. I offered pictures of the cases which they declined so I will put them on here. Maybe Adam can relay them to the manufacturer if it helps them. I have wore supreme briefs off and on in the past but before they offered colors, so I have a little experience with them. Attached is photos of the briefs right out of the package.