Had some issues with Bambino

[gah!ghost]

To preface this, I know things sometimes go wrong with business and that's totally okay. I generally expect that and I often gauge how good a particular company's customer service is by how they handle things when things do go wrong.

TL:DR version

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Bambino screwed up and shipped part of our order across the country from us. We really needed what they screwed up and now they're not really doing anything to fix it and haven't responded to any of my emails for about 36 hours. We needed what we ordered like four days ago. Don't know what the hell to do at this point. We can't spend $100 extra just in shipping to get a case of diapers overnighted and we really can't wait another week or two.

Long version
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On the 15th we placed an order. ashwee is incontinent and actually relies on these products. We had put off ordering for money reasons but it should have been okay since at the longest it

[DailyDi]

I'm incontinent and also rely heavily on Bambino products to manage it and my little side. Have always had good service and communication from them.

[gah!ghost]

They refunded my order and gave me a 10% off code

[DailyDi]

That sounds like a fair resolution as mistakes do happen... even if it does suck that you don't have what you need right away.

[Bambino Diapers]

We apologize for the inconvenience. We are extremely dedicated to customer satisfaction and are here to support the ABDL community. If you have any further questions or issues please do not hesitate to contact us.