You missed the whole thing...
B4NS ALWAYS has stocking issues, and when they do get stock, it doesnt last long and they take 6months+ to re-order. I understand how a business operates, and this is not how you do it, unless you want to piss of your customer base... (yes with a new product lineup you would expect things to be hit and miss until they figure out the customer demand, but they have gone from decent to piss poor as far as having inventory)
Bambinos can have an influence in the situation, they can source another vendor or offer direct shipping (shipping cost added, i could give a damn as long as i could buy them!), rather than just reply with a zombie email that we are stuck buying from B4NS and not bother to try and satisfy their customers (as we are ultimately their customer too)
And if you dont think i know how to run a business, take another guess. I run my own business as well as being part of the team of one of North Americas largest Power transmission and hydraulic distributors most profitable branch. You sound exactly like one of our bean counters that thinks we can run a profitable operation with no inventory, sorry but the world doesnt work like that! Although excessive inventory (low turnover rate) is also not a good thing, i dont think B4NS has an issue with being able to move the product when they can rarely keep it in stock. In either business, if I or "we" dont have stock, thats a sure fire way to piss of a customer, and maybe not only loose that sale, but that customer and many more!