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Tags and Rags diaper review


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  • 2 months later...

Just got my custom cloth diaper from Jessica at Etsy. I am very disappointed... She didn't even come close to following the design picture I has sent with my order. Now she is refusing to refund me even n half of what I paid (let alone a full return and refund).

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  • 2 weeks later...

Can't say things are going good with Jessica now. I had tried compromising with here and just splitting our costs and losses then trying again. She blatently refused and said her making the wrong shaped diaper was my fault (even though I included a picture of how I wanted the sides to be shaped). I ended up having to report it on Etsy's main site, and yesterday evening it got escalated due to no resolution on her part. Now she is attacking my character by saying my reporting of the basic facts is actually me attacking her by being derogatory. I can't say this makes me ever want to use Etsy again, let alone Tags and Rags.

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Nope. Ety's "trust center" sided with Jessica at tags and rags. I've had to walk away from it having lost $78. I was able to resell the diaper, but only for about $10 after shopping. What a useless piece of junk I got!

I will NOT be using them again! Worst online company I've ever had to deal with! And that's saying something.

If you order from there, just hope you get what you asked for. If not, you can kiss your time and money good bye.

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Yeah, the only things I can warn you about is that if for some odd reason you actually do want to use her, then double and triple check to make sure she knows exactly what you want.

Sending her a picture of what you want (as I did) isn't enough either. Also watch out for her twisting and confusing what your saying too.

To Jessica, a center layer actually means small core soaker panel. Square sides also mean squared off tabs. Obviously not the same things to us, not so obvious to her.

Also keep in mind she does not warranty any of her work. If you get a defective product then too bad for you.

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She recently sent me an email offering to adjust the waist size on the diaper I ordered from her. I would have to cover shipping but that's completey understandable in my view.

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  • 2 months later...

Hi! After long debating joining the forum to thank reviewers and to reply to the remarks made by one person in particular, I decided to join and give my perspective on this to set everything straight as I really value my reputation in business. :)

I want to say a big THANK YOU! to everyone that loves my work. I try hard to make everyone happy. I take pride in my work.

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Thanks for joining, you have your side and Brian has his. You do not have to prove yourself beyond that. Let's not make more of it at this point. Members are welcome to use this thread for what it is, but cautioned to stay within site rules and not to use this thread for a bash fest ;). Personally, I would at this point, consider ordering a AIO, but need to find a print I could handle and it would have to be pretty thick and hook and loop closure, but more importantly FIT! :)

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Thanks Repaid1 for reiterating that. You're both right though. I may have lost the dispute, and though I still feel I was wronged I have since let it go.

Since I don't have anything else nice to say I'll just leave again.

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