tyrantblade3500 Posted September 18, 2014 Share Posted September 18, 2014 So I saw the sample packs were supposedly in stock, ordered the regular AB UNIVERSE one and the Abena one, this was on the 5th, got tracking info claiming it would arrive last Saturday, so I was getting anxious thinking they would arrive soon, instead tracking info got updated to unknown arrival date, nothing in between and nothing since, I can't get through to their email, can't catch when the customer service link is up on their site as I work 10 hours Monday through Thursday and most Fridays at a minimum, its to the point where im getting mad, if its not in stock I shouldn't have a tracking number already, or at least I could have gotten an update by now, im hoping this is just a stupid FedEx mistake and that they find it soon and deliver it, otherwise im hoping AB UNIVERSE does something for me, I mean jeez, if no delivery Saturday that will be 2 weeks of just having money up in the air, at the very least im hoping for an update. Link to comment
Bettypooh Posted September 18, 2014 Share Posted September 18, 2014 More than a few threads on the company and it's products http://www.dailydiapers.com/board/index.php?showtopic=20139&page=16 http://www.dailydiapers.com/board/index.php?showtopic=43294&hl=abuniverse http://www.dailydiapers.com/board/index.php?showtopic=42774&hl=abuniverse#entry768560 and the site search results for "ABUniverse" are here: http://www.dailydiapers.com/board/index.php?app=core&module=search§ion=search&do=search&fromsearch=1 Link to comment
tyrantblade3500 Posted September 18, 2014 Author Share Posted September 18, 2014 Well I guess at least I didn't put in a huge order and hopefully they pull through for anybody with an order in Link to comment
littlekorkor Posted September 19, 2014 Share Posted September 19, 2014 Never really had a issue with AB Universe and they are ALWAYS the fastest. Bambino is definitely the better value but AB has there own thing. I've never had problems with customer service... FED EX Link to comment
warpiper Posted September 19, 2014 Share Posted September 19, 2014 I got the opposite with carriers. I trust FedEx with everything and wouldn't trust UPS to deliver rubber dog doodie. They lost a package worth like ten thousand dollars when I was an image trafficker of stock photos. Link to comment
repetitivediaperwetter88 Posted September 19, 2014 Share Posted September 19, 2014 I got the opposite with carriers. I trust FedEx with everything and wouldn't trust UPS to deliver rubber dog doodie. They lost a package worth like ten thousand dollars when I was an image trafficker of stock photos. WILSON!!!!!!!!!!! 2 Link to comment
Diaper_Angel Posted September 19, 2014 Share Posted September 19, 2014 SO FAR. I ordered from ABU once, and had excellent results. I put in the order September 1st they arrived at my home on September 10th Link to comment
Diapered Dave Posted September 19, 2014 Share Posted September 19, 2014 I've ordered from ABU several times and never had a problem. I always ordered by the case, to get the best prices. I like the SDK's with a booster pad inside. It lasts a long time, and I like the 1 tape per side feature. Link to comment
tyrantblade3500 Posted September 19, 2014 Author Share Posted September 19, 2014 I've ordered from ABU several times and never had a problem. I always ordered by the case, to get the best prices. I like the SDK's with a booster pad inside. It lasts a long time, and I like the 1 tape per side feature. Link to comment
Possibly Insane Posted September 20, 2014 Share Posted September 20, 2014 I've never had trouble ordering from them, but this round, I went with Bambino because I do not trust the company considering their recent reputation. The business has gone dark, they're not talking to their customers. Some people are getting their orders, most people aren't. I just can't risk it right now. Link to comment
ArchieLoopy Posted September 23, 2014 Share Posted September 23, 2014 I ordered some items about a week and a half ago and am waiting to receive them. Will comment if I get my package in the next couple of days Link to comment
Santiago Posted September 24, 2014 Share Posted September 24, 2014 I have done the same thing - had a long history of no problems with them but I no longer trust them considering that apparent lack of attention to the website, etc - that and the fact they charge you immediately for the preorders even if it will take 3 months to ship.... Link to comment
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