CDTMS

As posted on our online store... Greetings everyone, First off, let us thank all of our customers from the past year. We have been happy to serve you as best we can. However, the time has come to move on to other ventures. As most of our clients are already aware, B4NS has a stellar reputation of providing top quality products with superior service for almost a decade, and, as such, we have chosen to turn our Dry 24/7 distribution over to Philippe at B4NS. Dry 24/7 Medium sized stock is now available for immediate order on the B4NS website, located here. Dry 24/7 Large sized stock continues to be available in extremely limited quantities on a first come, first served basis through the Care Down There online store. When this stock is depleted, we will close our doors. B4NS is expected to carry Large sized stock in the future, so keep an eye on the B4NS.com online store. Again, we thank you all for your patronage, and I know you will be in good hands with B4NS for your future needs. Care Down There

Who did you order them from? If they came out of my stock (from Care Down There), all I need is a picture and you get every defect credited off your next order. If you got them from XP or direct from Dry Care then you'll have to contact them, I don't know what their policies are. Defects are not cool. What good is three tapes? Sarcasm, I know... I wish there was a way to open the packages and inspect them before they went out, but most people wouldn't want open packages...

USPS from XP would probably would be cheaper, I would hope with the US shipping more mail they would likely have better rates.

I received a query on shipping prices to the UK, so I thought I'd share what I looked up. Prices are in CAD, delivery via Canada Post - International Surface Mail with tracking and $100 insurance. For Medium size (for large the full case is taller, same for others) Samples (Qty 6) - $ 45.17 CAD (ships as 2.96 cubed Kg) Bag (Qty 18) - $ 80.05 CAD (ships as 6.56 cubed Kg) Half (Qty 36) - $ 98.18 CAD (ships as 10.47 cubed Kg) Full (Qty 72) - $ 131.83 CAD (ships as 17.18 cubed Kg) This was based on a London address. If anyone is interested in shipping to the UK, please contact me directly by E-mail (see my sig) as the online store will not accept overseas ordering. Cheers!

Care Down There has slashed the price of the Dry 24/7 medium case by 25% for one week only. Get a full case of 72 mediums for only $90 plus shipping. No coupon or code required - simply place an order through the online store at http://www.caredownthere.ca/ before 9 PM MDT on July 3rd. All sale priced cases will ship on Monday July 4th - sorry, no exceptions. Orders can be processed within and to Canadian addresses only. (PO boxes and UPS stores in your home city are acceptable) Sale price cannot be combined with any other offer, special or discount. Questions? E-mail us at service@caredownthere.ca Cheers!

Been a while and we're adding new six-pack samples to the store tonight as well as the ability to pay by Canada Post money order. Stop by and check it out! (Store is down for maintenance right now due to the new modules but will be back in a few hours)

I couldn't resist posting. And you thought you had a fun time building forts with couch cushions...

Hi folks, just a quick status note. 1. We noticed tonight that our ground shipping rate on sample packs was messed up. The length/width/height were in the wrong boxes and Canada Post was giving estimates based on a package that was 32 cm tall instead of long. If you've looked at getting samples recently and wondered why it wanted to bilk you for $20+ in shipping, well, my bad, I've learned to read. Please try again. 2. We have no stock issues, so you can order knowing your shipment will leave on the next business day. 3. We're shipping in the morning which means as long as you get your order in by dinner time the day before, you won't miss out and have to wait an extra day. 4. We are still looking for a way to facilitate pickups in Edmonton without causing the price to inflate. Retail stores obviously want to take a cut of the price, and we cannot afford this without passing the cost along. We've talked to a few and it is just not feasible for them to eat their storage/shelf space. That said, I am open to delivering group orders to one place without extra cost, such as the ABDL meetups in Edmonton. (I've signed up on the forum, but I still await someone to approve me.) With the business being home-based and located outside Edmonton, it's not possible to organize pickups from the "warehouse" as it were. We work full-time so no one is home anyways. If anyone has a tangible thought to help solve this issue, I'm all ears. Until then, we'll have to stick with the Canada Post shipping. Honestly, if we were to stick these in a retail store, it would end up costing you more with the markup and the gas to go get them than it does to have them dropped at your door by the PO. I'm going to poke my CP rep and see if they will push me to the next pricing tier as well. Cheers everyone!

Well, I can't confirm or deny their manufacturing location as I'm not involved or privvy to those specifics, but I can confirm that on the retail end of things they most certainly do have a warehouse and office in Brooklyn, as I've spoken to them several times to this office to arrange for my own deliveries. This is where the US orders purchased from Dry Care directly ship out from. Is it a shell owned by a company overseas? Who knows. I'm Canadian, I can't judge American accents, so I have no idea who's on the other end of the phone. The customer experiences that I've gotten so far are pretty much one end or the other -- you either love them or you hate them. There isn't much of a middle ground. All this talk about high prices and disappointment during the holidays is a bummer, so to try and cheer it up I've gone ahead and put my full cases on sale for $99 this weekend. I'd like to see more people get their hands on these and give them the opportunity to make their own judgments, good or bad. If there is problems, then more voices to Dry Care will get them resolved. (That's how it's supposed to work, right? Vote with you feet and all that...) Now I'm gonna confuse you even more with my sale

Dry Care is based in Brooklyn as mentioned above. They manufacture overseas and ship to the US and Canada. I'm not sure what they're doing with their prices, but I know mine are set that after the cost of the product and transportation (which in itself amounts to almost $23 PER CASE), my margins are around $10 a case. This isn't even enough to rent a proper warehouse or hire a grunt, which is why I have 250 cases stacked up in my basement. Dry Care isn't helping me out either by not updating their website to say they actually do ship in Canada... that hampers business pretty bad since most people will go straight to XP without even knowing I exist. Nothing against XP, but if you're in Canada, why would you pay more and deal with customs and a longer shipping wait when you don't have to. They need to get their act together soon on several fronts (Dry Care, not XP) - fortunately I have not seen myself nor heard complaints from any of my customers regarding quality issues, but as the saying goes, only 1 in 10 people actually complain.

Just looking back at my intro thread... it's been almost a year since I started the ball rolling on this business, and five months since I joined here! I bet some of you were starting to wonder if we'd ever open to the public. But now I have over 20,000 diapers in my possession, and I'm ready to decide which brand to stock next. I need a better screen name though. This one is too un-personal.

Good question, when you Google it, this thread is the first hit. Sort of... useless deja vu?

Updated the first post with all the current information. Bump!

Samples are up in the store. They are $5 for 2 and have a fixed shipping cost of $5 + GST, for a total of $10.25. Due to the size of the sample pack, they are still considered a parcel therefore the shipping is over $10-$12, so I'm eating 1/2-2/3 of the shipping on sample packs so you can get a feel for them before ordering full cases. Samples ship in a plain brown padded envelope. Cheers

Plain brown boxes for half case and single bag shipping are now ready to go, so this means they are listed and ready in the online store. Samples to return early next week when I get stock of a suitable padded mailer. Cheers